A client and two adults

West Street

  • Links with other agencies and day opportunities
  • Focus on developing the skills for independence.
  • Experienced and compassionate staff deliver person-centred support.
  • Support with shopping, household tasks and maintaining links in the community.
  • Links with Making it Work for paid and voluntary roles.

Specialist Supported Living

Empowering Independence in the Community

Our Supported Living Scheme provides high-quality care and support to 27 tenants with learning disabilities and complex associated conditions, helping each individual live as independently as possible within the local community.

We understand that complex needs require tailored, person-centred approaches. That’s why our experienced and compassionate team works closely with each tenant to develop personalised support plans focused on promoting independence, choice, and dignity. From daily living skills to emotional wellbeing, we empower individuals to achieve their goals in a way that suits their abilities and preferences.

The scheme is built around creating a safe, inclusive, and engaging environment, where tenants are encouraged to participate in community life, develop meaningful relationships, and take control of their own lives. Whether it’s support with personal care, communication, or accessing local services, we ensure that every person receives the right level of assistance, without compromising their independence.

We are proud that our service has been rated ‘GOOD’ by the Care Quality Commission (CQC), a reflection of our commitment to delivering safe, effective, and compassionate care that makes a real difference.

Tenanted Services Manager

With over 18 years of experience as a Registered Manager, Joan brings a wealth of knowledge and dedication to health and social care.

She has played a key role in shaping the high-quality, person-centred services at Spencer House, where her leadership and commitment have made a lasting impact.

Joan’s journey into the care sector was inspired by personal experience, seeing the positive difference that compassionate care made when her own father needed support motivated her to pursue a career in the field.

Her passion for providing exceptional care continues to drive her work every day.

Outside of her professional role, Joan enjoys creative pursuits, particularly sewing and other crafts, which allow her to unwind and express her artistic side.

Joan Constable

Tenanted Services Manager