Our Services

West Street

West Street’ provides supported accommodation, across 29 units, to adults with learning disabilities who need varied levels of care and support. The service focuses on maximising independence, increasing choice, and developing community links. Accommodation includes three 4-bed houses, 14 self-contained flats, and 3 alms houses in the heart of Southend.

Daily activities include

Links to local day provision (including Project 49).

Experienced and compassionate staff.

Access to local facilities (cinema, shops, seafront, health centres).

A focus on developing the skills for independence.

Support with shopping, household tasks and maintaining links in the community.

Contact Details

Assistant Manager: Garry Smith
Telephone: 01702 545776
Email: garrysmith@southendcare.co.uk

Viking House
Avro Road, Southend-on-Sea
SS2 6UX

Case Study

Rocelle

Rocelle lives at 65 West Street and has learning disabilities. She also has autism and difficulties managing her anxieties. When she first arrived at West Street, Rocelle would sometimes communicate her concerns and worries in an aggressive manner.

With a consistent staff group and a clear structure to her day, she began to feel safer and more comfortable. Over a period of six months, she managed to express her anxieties more appropriately, by talking with staff and expressing her feelings.

While living at West Street, Rocelle has increasingly managed to develop her skills and access the community. She has now secured a voluntary position at the Attic Café on Southend seafront, where she helps out in the kitchen twice a week. Rocelle’s anxieties have continued to reduce and she now enjoys trips to Basildon, Leigh and has also been to China Town in London.

Viking House

The team

Joan Constable

Joan Constable

CQC Registered Manager

Joan has considerable experience in health and social care, working at a variety of levels throughout her career. She has been a Registered Manager for 18 years and also oversees the service at Spencer House.

Chelsea Fenn

Chelsea Fenn

Team Leader

Anne has gained considerable experience in health and social care. Several tenants at West Street had previously lived in residential care and Anne was instrumental in their smooth transition to the new service. Anne enjoys travelling, socialising, being involved in local community activities and spending time with her family.

Anne Boulton

Anne Boulton

Manager

Anne has gained considerable experience in health and social care. Several tenants at West Street had previously lived in residential care and Anne was instrumental in their smooth transition to the new service. Anne enjoys travelling, socialising, being involved in local community activities and spending time with her family.

Steve Plume

Steve Plume

Team Leader

Steven has worked with adults with a learning disability for over 10 years in the community and supported living. He enjoys working with the tenants, getting them to join in various communal activities and being part of their local community.

Lisa Vanlooy

Lisa Vanlooy

Team Leader

Lisa has many years of experience supporting people with learning disabilities. Having worked in day opportunity services, residential care, and community settings, she brings a wealth of experience to West Street. Lisa also provides support at Spencer House.

29

Supported living tenancies

Focus

on developing independence skills

Close to all amenties