Our Services

Delaware House

Delaware House provides quality residential care for older people with dementia and associated complex needs. The home also has a number of assessment beds to support people who have recently been discharged from hospital before they head home.

At this Service:

Person centred care.

Activities Co-ordinator on site.

Assessment beds to facilitate pathway out of hospital.

Focus on wellbeing and independence.

Experienced and compassionate staff.

Contact Details

Maplin Way North

Registered Manager: Luke Baldock
Telephone: 01702 588501
Email: lukebaldock@southendcare.co.uk

Case Study

Ros Hennessy

Ros was born in Romford and after school she worked for Southend Borough Council as a typist. Ros was a very artistic lady, painting many watercolours of the local countryside and was also a skilled dressmaker.

She met her future husband, Brian, at a friend’s wedding. They instantly clicked and were married 11 months later in August 1968. Of course, Ros made her wedding dress and dresses for her bridesmaids. Before coming to Delaware House, Ros had been in a number of care homes but seemed unhappy, experiencing poor health, including significant weight loss.

Since her admission to Delaware, Ros has gone up two dress sizes and loves the catering. Her husband Brian visits every lunchtime so that they can still have their meals together. He feels the person-centred approach shown by the staff and their attention to detail has greatly improved the quality of Ros’ life.

Delaware House

The team

Luke Baldock

Luke Baldock

CQC Registered Manager

Luke has had a long career in Hospital and Nursing/ Care Home Management. He is a strong advocate for excellent staff development and high quality services. He manages both Delaware House and Priory House which will be amalgamated when the building of our new care facility is completed. He lives in Southend and enjoys cinema visits and mountain biking.

Claire Reader

Claire Reader

Deputy Manager

Claire started at Delaware House as a housekeeper, aged 20. She has been in her current role for three years and has extensive experience supporting people with dementia. In addition to providing management support, Claire enjoys watching new members of staff grow in confidence and develop a passion for the job.
When Claire has some time to herself she loves having trips away with her partner and friends, enjoys live music and spending time with her dog Libby.

Alice Wainwright-Bennett

Alice Wainwright-Bennett

Team Leader

Alice has been a Team Leader at Delaware House for three years. She is also one of our Trainers, providing mandatory training on a range of topics. Alice enjoys the sense of family and community in the home. And loves leaving her shift knowing she’s done her best for others who need support.
Alice has a real creative side and in her spare time enjoys painting which helps her relax away from work. She also enjoys games nights with friends.

Judtya Marut

Judtya Marut

Team Leader

Judtya has worked at Delaware House for over 8 years and started as a Care Facilitator. She started her Team Leader training and has been a Team Leader for 2 years.
Judtya enjoys working at Delaware as it gives her an opportunity to make a difference to someone’s life.
In her spare time Judtya loves reading fantasy books, seeing live music and is a major ‘The Witcher’ fan.

Melanie Taplin

Melanie Taplin

Team Leader

Melanie began her career in the care sector over 26 years ago, initially working as a cook. Over the years she has worked in a variety of roles including Rehabilitation Assistant, Night Care Facilitator and Activities Coordinator.
In 2014, Melanie started providing Team Leader cover and has been in this post on a permanent basis for over four years.
Mel enjoys arts and crafts in her spare time, making her own jewellery and has an allotment which keeps her busy.

“Delaware is truly ‘a home from home for us now’, somewhere we share special time with dad.”


“Relatives told us that all staff were kind, caring, compassionate and understanding. People were treated with dignity and respect and their privacy was maintained.”

CQC Report

“Thanks you for helping me get some work experience as I was getting nowhere. But seeing you guys has helped me believe in me. To say thank you I have made some chocolate brownies”

CQC Report



CQC Rating


Customer Satisfaction