Nicola Ottaway and Lin Taylor have both been awarded ‘Employee of the Season’ for Spring!

We had so many great nominations this time and it was hard to choose an individual winner! We have therefore awarded 2 staff members the title of ‘employee of the season’ for Spring.  Congratulations to both Lin Taylor (Delaware and Priory) and Nicola Ottaway (Viking House). Lin was nominated by her colleagues due to her excellent work setting up the Care Control system with all its complexities as well as writing training notes to support the staff with using it. In addition she has also set up other processes to improve efficiency.  Nicola was nominated by her colleagues for her unwavering support throughout the whole pandemic. Always checking in with staff members, even when redeployed, to ensure their well being. Both Lin and Nicola are hugely appreciated by their colleagues and are a credit to Southend Care. Well done to you both!

Benedicte Nisingizwe has been awarded ‘Employee of the Season’.

Congratulations to Benedicte Nisingizwe who is our latest ‘Employee of the Season’. She was nominated by her colleagues who recognised her positivity in everything she does as well as her popularity with both staff and Tenants alike. She has stepped up to the challenge of being Shift Leader and always has a ‘can do’ approach to any new challenge. She has proven to be an invaluable asset at West Street and also to Southend Care. Well done Benni!

‘Employee of the Season’ Claire Reader receiving her award

Claire Reader has been awarded ‘Employee of the Season’.

Congratulations to Claire Reader who was awarded our ‘Employee of the Season’. Claire works as the Deputy Manager at Delaware House and received glowing nominations from two of her colleagues. Both noting how she raises morale by creating a lovely working environment and how she always puts the home first which includes covering shifts when there is staff sickness even though it means her doing very long hours. Comments such as ‘we are blessed to have her’, ‘we can always go to her for help and advice’ and ‘she needs to know how much she is appreciated’ confirm that she is a worthy winner. Well done to Claire who has gone above and beyond and works in a way that demonstrates her commitment to our Values and Behaviours.

New Care Facility coming in 2021! **UPDATE – Link Added to Contractor’s Dec ’20 Newsletter**

**The construction of our new Care Facility continues to make good progress. Please have a read of the Construction Newsletter which has lots of information and also has links to the ARJ website** New Build Newsletter 7 03.12.2020 (002)



Southend Care is delighted and proud to be working in partnership with Southend Borough Council to create a new flagship care facility on the current site of Priory House located in Prittlewell Chase.

The facility will include a 60 bedded unit creating an environment of 45 beds where people can undergo a short term period of assessment and reablement with a view to them returning home or to alternative accommodation in their local community. 15 beds will provide longer term support for people with very complex care needs often as a result of advanced stages of dementia.

Our Viking Day Service for adults with learning disabilities will provide care and support within the new building, replacing their existing centre at Avro Road. The service will offer a broader range of activities and support to more people and will benefit greatly from modern purpose built facilities.

Also based in our new facility will be our ‘Complex Intervention Service’ who deliver community based reablement and our ‘Making it Work’ team who  support adults with a learning disability into work. In addition to these services the Head Office will also move into the building.

This is an extremely exciting time and a great opportunity to provide services to more people. 

‘Employee of the Season’ Christine Wilson receiving her award

Christine Wilson has been awarded ‘Employee of the Season’.

Christine is a Shared Lives Carer who has demonstrated a great commitment to our Values and Behaviours through the fantastic work she does supporting the people who use our services. She works collaboratively with our other services to ensure the best outcomes for people. She has also gone the extra mile in delivering gifts to the doorsteps of people who were shielding.

Well done Christine!

‘Employee of the Season’ Kevin Potts receiving his award from Director of Operations Stephen Unsworth

Kevin Potts has been awarded ‘Employee of the Season’.

Kevin has shown great passion and commitment in caring for people and  colleagues during COVID 19. Kevin moved across from Viking House into Delaware and Priory and  fulfilled a whole range of duties, from cleaning to providing personal care, to supporting residents’ activities.  Kevin was relatively new to the company and passed his probation whilst at Priory

Well done Kevin!

Our new values & behaviours

Southend Care worked with staff to develop a new set of Values and Behaviours that guide everything we do. As well as 2 interactive workshops we also produced a Values and Behaviours Newsletter to help embed them into our work culture. You can read the Newsletter here and see the video of the workshops here.


Project 49’s ‘Keep In Touch’ Facebook page

As soon as Project 49 realised they would be closing due to Covid-19 they knew they had to find a way to help keep people in touch with each other and to help prevent social distancing becoming social isolation with it all its associated problems. They set up a Facebook group called ‘Keep in Touch’ to help people stay connected! They have a varied programme of activities throughout the week, many of which are ‘live’ streamed so can be interactive with those watching. Activities being offered include live music, sports and fitness, yoga, art, cookery, gardening, poetry etc. Those running sessions are their own staff and people they know within the community such as Southend United, Brazilarte, Yoga for All, Love2sign, Spiral Seed and The Railway Hotel. They are aware that there are lots of other people with learning disabilities who could become socially isolated so the group is open to all and not just those who attend Project 49. The group is a ‘closed’ group so they can control who joins and monitor activity within it.  Many people with a learning disability live in residential and supported accommodation and can get bored being at home all the time so the group is an aid to their staff so they can put structure into people’s day in a meaningful way.

Please listen to the recent interview which took place on BBC Essex where Pete from Project 49 was interviewed about the Facebook ‘Keep in Touch’ page.

Did you know we are still providing a day service of sorts – it’s just now it’s an on-line, interactive virtual service! Pete Shrimplin, our Community Inclusion Co-ordinator, was interviewed today by BBC Essex and explained more about it. #project49southend #southendcareltd #learningdisabilities #communityinclusion #dayservices

Posted by Project 49 on Wednesday, 22 April 2020

Thank you from Delaware House!

Look at this great picture of some staff at Delaware House wearing face visors that were kindly donated to us by Essex Hackspace who are making them. They delivered 75 to Priory House (for use across our sites). They used ‘gofundme’ to finance production but that is now closed as they exceeded the target needed to produce 13000. You can still check them out at

You might also see behind the staff in the photo are ‘stay safe’ pictures drawn by the lovely children of Thorpedene Primary School.

CQC Outstanding Award!

Big Congratulations to Southend Care Manager Shirley Lough and her two community teams, the Complex Intervention Service (CIS) and Southend Care ENablement Team (SCENT), who were rated ‘Outstanding’ by CQC. This really was an excellent outcome and thoroughly deserved by both teams who show so much commitment and care to the people who use their services.