About Us
Southend Care is a company wholly owned by Southend Borough Council, set up to deliver high quality care and support services. The company began trading in April 2017 and since then we have continued to develop a strong track record as a local care provider working in close partnership with Southend Borough Council, the NHS and the Third Sector.
Southend Care has four main aims:
- Delivering effective outcome focused services – We are committed to continuously improving the quality of our services ensuring all of them have a positive and measurable impact on peoples’ lives.
- Establishing and maintaining an empowered and effective workforce – As a relatively young company we are ambitious in the continuous development and support of our staff which is the life blood of our care and support services.
- Being forward thinking, proactive and innovative – We want to be at the forefront of innovation including advances in technology and new models of care, continuously learning, challenging and generating ideas that bring value to peoples’ lives now and for the future.
- Developing and growing in a sustainable way – We are committed to developing in a responsible and considered way, building our reputation as a high quality provider of care and support services.
By investing in the learning and development of our staff, paying the Real Living Wage and offering a substantial range of benefits, we have become an employer of choice locally.
Our Vision
Our vision is to be the company that people turn to for care and support services. This is includes people using and also commissioning our services. Since trading in 2017 we have continued to develop a strong track record as a local provider to the people of Southend, working in close partnership with Southend Borough Council, the NHS and the Third Sector. By investing in the learning and development of our staff, paying the Real Living Wage and offering a substantial range of benefits, we also aim to become the employer of choice within the local care sector.
Our Mission
Going forward our mission is to develop and deliver outstanding services to adults with care and support needs in Southend to make a positive difference to their quality of life. We recognise the powerful effect of services that can enable and reable people maintain or increase their independence. Our aim is to offer a full range of services that support such outcomes.
Our Principles
The way the company works is guided by a number of principles:
Building a sustainable company that does good: good for the people it serves, its staff and the wider community
Enabling those traditionally disadvantaged to be empowered to live fulfilling lives
Ensuring staff feel part of something positive, worthwhile, satisfying and fulfilling
Ensuring our customers are valued as individuals, respected as equals, feel safe, supported and uplifted by what we do. That every interaction we have with a customer enhances their life no matter how small or big that might be
Ensuring our growth as a company provides opportunity for us to do more good for more people
Ensuring staff have the tools, the learning and the development to be the best version of themselves. That they know we nurture talent and opportunities are offered so where desired staff can build a fulfilling career
Policies and procedures and systems empower staff and customers, encouraging responsibility, quality and safeguarding the well-being of all.